This Refund Policy applies to purchases made through the website https://www.designmarketz.com (the “Site”) operated by Design Marketz.
Eligibility for Refund
We offer refunds on digital products and services purchased directly from Design Marketz only if they meet one of the following criteria:
The product or service is defective or not as described.
The product or service does not function as advertised.
The product or service was not delivered within the specified timeframe.
To be eligible for a refund, you must submit a refund request within [number of days] days of the purchase date.
How to Request a Refund
To request a refund, please contact our customer support team at [email address] with the following information:
Your name
Order number
Date of purchase
Reason for the refund request
Any supporting documentation (screenshots, error messages, etc.)
We will review your request and respond within [number of days] business days.
Refund Process
If your refund request is approved, we will process the refund using the original method of payment. Please note that it may take some time for the refund to appear in your account, depending on your bank or credit card issuer’s processing times.
Non-Refundable Items
The following items are not eligible for refunds:
Services that have already been performed or completed.
Customized or personalized products.
Products or services purchased from third-party vendors or affiliates.
Contact Us
If you have any questions about our Refund Policy, please contact us at Email: refund@designmarketz.com.
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